Our return policy allows you to request a return within 7 days of receiving your item.
Contact us through our website chat or email sales@atlasmcneil.com.au to initiate a return. Please don't send items back without requesting a return first.
Non-Refundable Items:
Certain items, including urology products, nutrition items, special order-in products, open or damaged packaging, and products returned after the 7-day window, are not eligible for refunds due to health and safety reasons.
Refund and Return Conditions:
Refund are processed after the returned item is inspected and approved, and the
amount refunded reflects the purchase price, including an promotions. Shipping
costs are non-refundable and may be deducted from the refund amount.
Check out our full Refund Policy for complete details